Customer Testimonials
Great location, atmosphere, and service. Thumbs up ! Would positively recommend to all who need a top notch service experience
We have a 2011 Edge. The service shop is always great to work with. We really appreciate Derron Weekly and Travis Nukes!
They go above and beyond to try to help you the sales guy Randy Cheadle is the best car salesman I have ever dealt with
Service was very professional and even early to the appointment. Would do service from home again from now on.
Able to get me in fast and the repair was over quickly! They were also even able to find a part for me even while it was on back order
Great service department and staff. Highly recommend, check out their mobile service too! You won’t regret it!
Valley Ford has always been my destination for my automotive purchases over the past ten years!
Quick, effective mobile service. Timely arrival to our residence. Communications were clear and direct on the service provided.
They were very helpful. Very nice. And very understanding. Ryan broussard gets a 5 .Randy too! from me .and lance was very nice also. Sterling was very helpful and understanding also. All three deserve a five for a great service.
Outstanding customer service! I highly recommend this dealership. Nick went above and beyond to make it a pleasant buying experience.
Excellent service and follow up with exception speed. I would recommend this ford dealer for both service and new car sales
Abe was very professional, genuine, honest, helpful, and patient! He did his best ro make the paper work and process smooth and less time consuming. Overall my experiance was great!
Dealership was great. Our salesman Daniel did a great job!! Not sure who Abe Abuello jr is or why I’d be rating someone I don’t know. Keep up the great work Daniel.
I worked with Randy and it was an easy transaction. I saw the truck online and he got me in it right away. He wanted to make sure that he had the tow capacity correct before I bought the truck. I truly appreciate his attention to detail. Ask for Randy as he will take care of you!
Abe and everyone we delt with at Valley Ford was very efficient and helpful to us, it is great to see that you believe in excellent customer service, it is hard to find that these days, Thanks so much, The Bakers
Abe and I were in contact for an extended period of time and he always helped me figure out the answers to my questions on models and pricing/financing. If I buy a Ford again, I’m going straight back to Abe.
Randy is very personal and professional. At no point did I feel pressure to complete the purchase. Easy to talk to and upfront and honest. At this current time we live 30 minutes away from the dealership. But I would drive an hour one way for the service I received. Plus, the vehicles are as advertised. No click bait.
As a first time car buyer, Randy and Jason were very helpful! Great and fast customer service!
Abe made the whole discovery process great! I’m far out from buying a truck but when it does happen it will be from him at Valley Ford!
Best experience! Everyone makes the experience so easy and smooth! Thank you Valley Ford Columbus!
Thank you Valley Ford for a great buying experience and accommodating our needs! We very much appreciated Daniel's positive attitude and the amount of time he spent with us as we chose our new vehicle. He focused on our criteria and genuinely cared that we were getting what we wanted. The other team members that helped us through the financing were upbeat, thorough and detailed, and answered every question we had. And the sweet gentleman at the end who helped set up my husband's phone to sync with the vehicle's system was kind and knowledgeable. We appreciate ...
Great dealership, great prices, And best around. Very customer friendly and they have treated me like family since I called the first time. 10/10 would go back
Lance was amazing, great personality, easy to work with. However, watch out for Missy in finance, she’s definitely a con artist and will tell you anything that she thinks that will get you to buy into all the unnecessary extended warranties. They all get incentives for it.
Great service from Abraham and Joe very happy with my experience! Would definitely recommend to family and friends.
I was happy with my dealings but dealership could have did better cleaning the vehicle especially the engine compartment, lance and Joe were great to deal with just not pleased with the cleaning process.
I bought my 2023 ford Maverick at valley ford back in August and I bring it here for service and recalls. Brought the vehicle into service recently for the 10k oil change and tire rotation. Service was fast and easy and I love the truck! Thanks Valley team!
Very friendly, entire staff!! Smooth process and everyone demonstrated excellent customer service! They made us feel like our business was appreciated and we would definitely purchase future vehicles at Valley. Thank you to Lance and entire staff!! We are very pleased with our experience!!
It was a great day at Vally Ford! got the mustang I wanted at a great price. Lance ( the salesman ) and I had a great time together working out the details of the sale. 5 stars in my book, and I can be a little hard to please. Great car, great dealership.
It would be hard to find a more trustworthy and knowledagble salesmen. I think being able to trust who your working with is one of the most important qualities when looking at a purchase from my previous experiences.
Took care of everything I needed, was quick and efficient at his job and was able to get me in and out
Maintained, has very nice employees, and everyone is very respectful, and I am very glad I came here.
My sales person was Kristian Speakman and he did a phenomenal job helping me find the right vehicle for my needs while also staying within my budget. First time buying a car and he walked me through every detail of the process making sure I understood it all while also being okay with what was going on. Every team member that helped in the transaction were very helpful and kind making sure I understood what was happening while also making sure it was what I wanted and was what I needed.
The whole team at Valley Ford were great. Roberts was very attentive. The finance guy, I believe his name is James was great. And Joe came out and showed his face like a good sales manager should. Lol.
Sean Thomas was my salesman, and he made this experience the best car buying experience I've ever had! He went above and beyond and was very patient with all my questions from financing to all the bells and whistles on my new ride! Very knowledgable and professional as well as courteous.
Sean at Valley made my experience memorable and easy. His attention to detail and communication skills are commendable! He made sure I had snacks, a clean car, and gave me the best deal in town. There is no one else I would’ve rather worked with during my car buying experience.
Purchased my 2024 Maverick. Sean knew what I wanted and kept it short and sweet! Great experience!
Great to work with, his communication is great helped me fine the perfect car to buy even when I didn’t think I could get a car he helped me out tremendously! Love him!
Very knowledgeableand friendly He kept the car buying easy and the experience was a very pleasurable one.
So excited for my new bronco! Thanks to Lance and the team for helping me get what I wanted for a competitive rate.
The team at Vally ford from the sales manager to the service department are top notch. Every aspect of the transaction was outstanding.
Internet sale. Smooth and easy! Dotted I's and crossed T's and out the door. Lance was the BOMB and very knowledgeable!!
Abe and the crew did a fantastic job taking care of my family. Process was simple, smooth, and transparent. Team did a great job!
Abe has sold me a car in the past and I see he recently moved to Valley! If you want an easy and reliable car buying experience go to Abe.
Abraham Buentello was incredibly knowledgeable And took the time to explain all the benefits and features in detail. He was patient and answered all my questions without any pressure, Which made me more comfortable with my decision on buying this car. I highly recommend Abraham Buentello as your next car salesman.
Very nice and personable! Got me exactly what I wanted in a timely manner. Thank you to Abe Buentello Jr for being the best sales person (:
Abe is awesome to work with! He is very caring about you as a customer and what you want. Very personable, he can be more laid back or talkative depending on your buying style. He will definitely fight to get you the best deal!! Thanks Abe
I had a very pleasant experience when purchasing my Honda at Valley. We test drove 3 vehicles and Abe was very informative about each one. He let me make the decision on which I liked the best and wasn't pushy at all. Missy, my finance person was also so nice and got me the best rate. Would buy from this place again.
Great experience with Drew Trotter at Valley Ford. I was able to get into a new Explorer ST with no stress, pressure, or frustration. Thanks Drew for hustling the second I reached out!
I have purchased many cars from a variety of dealers. This was by far the best experience of buying a vehicle. They really wanted our business and that was proven by the deal that we received. This is a great Ford dealership that I highly recommend!!